1. The product quality conforms to the demander's technical requirements and GMP project verification standards.
2. The warranty period of the product (from the date of qualified on-site commissioning of the buyer's factory) is one year and the maintenance is life-long.
3. In case of equipment damage or failure caused by improper operation or accident, our company will cooperate actively until it is put into normal production.
4. After the signing of the contract, the supplier often keeps in close contact with the buyer until the completion of the equipment manufacturing. The supplier is fully responsible for commissioning and training at the demander's factory until it is put into normal production.
5. If the demander is suddenly unable to solve the failure in the production process, the company will come to assist the disposal as soon as possible after receiving the notice, and take all responsibilities to ensure the long-term operation of the demander's factory.
6. The company is ready to provide users with all the required accessories, do a good job in all kinds of after-sales service and technical advice and guidance work.
7. If there is any problem with the equipment, the technicians will arrive at the site of the demander within 24 hours. (within 48 hours outside Shanghai)
8. Maintenance service charge standard: maintenance service charge is free within the warranty period. After the warranty period, our company will only charge cost fee. The replacement of spare parts and other materials will also take appropriate preferential policies.
5S service Concept
Smile -- Communicates our open and considerate service attitude by smiling.
Swift - Quick completion of repairs and maintenance services by swift action.
The sincere -- Sincere attitude to work is the basic principle of treating and treating the after-sale personnel.
Skillful -- use intelligent working methods and rich maintenance knowledge to gain the trust of customers.
Specialty -- Constantly learn professional knowledge and provide professional and quality service to customers.
He Yang: 15618625298
We promise that: during the quality guarantee period, we will be responsible for the free repair of any fault and damage caused by normal operation of the equipment, and replace the failed parts free of charge.